Increase efficiency in the field

HP WorkExpert FSM includes a cloud-based field service management web portal mobile apps, visual collaboration, and integration with optional measurement tools.
Delivery Man with Box

Advanced, integrated workflow forms for your mobile employees

Increase efficiency and reliability over paper using our automated, customizable workflow-driven mobile forms integrated with end-to-end, cloud-based field service management and optional measurement tools.

Seamlessly capture more jobsite data

Save time, improve accuracy and customer service, and create a more complete audit trail for powerful analytics by capturing jobsite measurement and workflow data.

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Two Men Talking and Laughing with Tablet

Seamlessly capture more jobsite data

Save time, improve accuracy and customer service, and create a more complete audit trail for powerful analytics by capturing jobsite measurement and workflow data.

Engineer Studying Plans on Tablet

Intuitive, instant, expert-to-technician visual collaboration from anywhere

Use your mobile device to digitally merge real-time views of local and remote video streams for immediate interactive help and take advantage of augmented reality to deliver clear instructions.

Field service management
workflow challenges:

  • 51% of field service companies report inaccurate or partial data
  • 30% have no audit trail
  • 55% indicate a shortage of skilled workers
  • 45% report wasted or prolonged visits

Measurement tools

Empower your workforce with a diverse set of optional, durable mobile field service workflow measurement tools that support thermal imaging, length, distance, environmental, vibration measurement, and more.

Spike laser measurement solution

Capture measurements by taking a photo. Enables mobile field workers can save time and money, measure from a safe distance, and access hard to reach areas.

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Seek Thermal CompactPRO camera

Transform your smartphone or tablet into a professional thermal imaging tool. Easily capture thermal images and data and embed them into your workflow.

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Mobelisk MaxWorkFlow Modules

Scan barcodes and capture temperature, humidity, vibration measurement data, plus expand your phone battery for all day connectivity.

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Solution features

HP WorkExpert FSM offers a comprehensive solution including features that support automated, customizable workflow-driven mobile forms integrated with end-to-end, cloud-based field service management, visual collaboration and optional measurement tools.

Integrated FSM solution

  • Easy-To-Use Cloud-based FSM Solution
  • Simple Forms Creation
  • Dynamic & Complex Forms Support
  • Integrated Measurement Capture
  • Rules Engine
  • Conditional Logic
  • Web-Based Service Management Portal
  • Customer Management
  • Administration and Service Order Creation
  • Dispatch & Scheduling
  • Integrated Service Execution
  • Digital Signature Support
  • Invoicing
  • GPS Mapping
  • Time Reporting
  • Proactive Analytics
  • Instant Help Integration
  • Online or Offline Use
  • Proactive Notifications
  • Native Mobile Client Support
  • Data Mapping to External Systems (APIs)
  • Enterprise Security and Authentication

HP Instant Help

  • Launch Directly from Mobile App or Forms
  • Merged Reality
  • Telestration tools
  • Ability to Freeze Screen
  • Quick, One-Click Contact
  • Automatically Recorded Calls
  • Three-Party Calling
  • External Third Party Calling
  • Automatic Forms Reporting
  • Integrated Real-Time thermal imaging
  • Administration Dashboard
  • User Management
  • 128-Bit Encryption
  • Easy Onboarding
  • Real-Time Call Information and Analytics

Measurement tools

  • Integrated Measurement Tools
    • Thermal Imaging
    • Photo Measurement
    • Environmental and Vibration Measurement
  • Automatic Data Transfer
  • Measurement Forms Templates
  • Enhanced Measurement Forms Creation
  • Native iOS Support
  • Enabled Using Otterbox uniVERSE Case System

Supported industries

Building systems management • Construction • HVAC • Electrical • Facilities / Property management • Real estate / Appraisal • Insurance • Utilities • Signs and Graphics • Appliances • Government field services • Plumbing • Manufacturing • Computer and office automation • and more

Product tour

HP WorkExpert FSM is an automated, customizable workflow-driven mobile forms solution designed to enable field service organizations to achieve higher first-time fix and lower time-to-fix rates.
FAQ

Increase efficiency in the field

Increase efficiency and reliability over paper using our automated, customizable workflow-driven mobile forms.

Build an accurate audit trail of every job

Save time, improve accuracy and customer service, and create a more complete audit trail for powerful analytics.

Collaborate quickly with experts

Use your iOS mobile device to digitally merge real-time views of local and remote video streams for immediate help.

Resources

Get access to thought leadership, market analysis, analysts white papers, webinars and more.

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HP WorkExpert FSM Training and Tutorials

Learn the basics or expand your skills with our comprehensive suite of video tutorials. These tutorials cover the core features of HP WorkExpert FSM, including the web portal, apps, HP Instant Help and optional measurement tools. Click below get started!

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Are you ready to increase field efficiency?

Experience HP WorkExpert FSM in action with a personalized demo.

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News & Updates

Seamróg Technology Solutions is proud to announce the launch of our new website at www.seamrogtech.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...

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Seamróg Technology Solutions
PO Box 60174
Harrisburg, Pennsylvania 17106